Welcome to vsttreasures.com! By placing an order on our website, you agree to the following terms and conditions. Please read them carefully.
1. Terms of Service
1.1 Our Service: Direct Download Links
vsttreasures.com provides customers with direct download links to purchase digital products such as VST plugins, sound libraries, and other digital audio software.
Please Note: We do not provide, host, or deliver torrent files. Our service is strictly limited to delivering direct download links for the products listed on our website.
1.2 Order Delivery
- Delivery Method: All product links are delivered directly to the email address you provide at checkout. It is your responsibility to ensure that the email address you enter is correct and accessible.
- Delivery Timeframe: We guarantee that your download links will be delivered to your email within 24 hours after your payment has been successfully processed.
- Check Your Spam Folder: If you have not received your email within 24 hours, please check your spam, junk, or promotions folder before contacting our support team.
1.3 Customer Obligations
- You agree to provide accurate information, including a valid email address, for order processing.
2. Refund & Replacement Policy
2.1 Our Satisfaction Guarantee
We stand by the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not happy with the product you receive, you are eligible for a full refund or a free replacement.
2.2 How to Request a Refund or Replacement
To request a refund or replacement, please follow these simple steps:
- Contact our support team at support@vsttreasures.com.
- In your email, please include your Order Number and state whether you would like a full refund or a replacement product.
- While not required, we would appreciate it if you could share a brief reason for your dissatisfaction, as it helps us improve our products and services.
2.3 Eligibility & Processing
- You may request a refund or replacement for any reason within 30 days of your purchase.
- Refunds: If you request a refund, it will be processed to your original method of payment within , 1-3 business days.
- Replacements: If you request a replacement, a new download link for a different product will be sent to your email address, typically within 24 hours.
3. Contact Us
If you have any further questions about these terms or need assistance with an order, please do not hesitate to contact us. We are here to help!
Email: support@vsttreasures.com